Terms and Conditions RoyalBet — The Complete Guide for Malaysian Players

By registering, accessing, or using any part of the RoyalBet platform — whether via the website, mobile app, or any other channel we provide — you agree to be fully bound by these Terms and Conditions and all policies and guidelines referenced herein.

These Terms and Conditions constitute a binding agreement between you ("Member" or "Player") and RoyalBet ("Platform", "us"). If you do not agree with any part of these terms, you are not permitted to use our platform. Continued use of the RoyalBet platform following any amendment to these terms constitutes acceptance of those changes.

To register and use the royalbet platform, you must meet all of the following eligibility requirements at all times:

• Aged at least 18 years of age at the time of registration and throughout the period of account use.
• Not be on any self-exclusion list or prohibition list issued by any relevant regulatory body.
• Not register on behalf of another person or use a false identity in any form.
• Acting on your own behalf and not as an agent, proxy, or representative of any third party.
• Not use illegally obtained funds for any betting activity on our platform.

RoyalBet reserves the right to request proof of age at any time. Accounts confirmed to be owned by minors will be closed immediately and all balances will be forfeited without compensation.

Each player is only permitted to hold one account only at RoyalBet. Holding more than one account — whether using the same or different information — is a serious violation of these Terms and Conditions and may result in the closure of all such accounts and forfeiture of all balances and bonuses.

When registering, you are required to:

• Providing complete, accurate, and up-to-date personal information including your full name, date of birth, email address, and a valid phone number.
• Choosing a strong password and keeping it confidential from all parties, including any RoyalBet staff.
• Submitting identity verification (KYC) documents upon request — including a valid copy of your national ID or passport.
• Submitting proof of current address, such as a utility bill or bank statement, when required for the verification process.

The KYC verification process is mandatory before your first withdrawal is processed. This is not merely a formality — it is how we protect your account and keep your funds secure. All information provided will be handled in accordance with our Privacy Policy.

RoyalBet supports a variety of safe and convenient deposit methods for Malaysian players, including FPX bank transfers, local e-wallets, and licensed online payment methods. All deposits are processed in real time and royalbet charges no fees for any deposit transaction.

• The minimum deposit amount is RM 30 per transaction.
• All deposits must originate from a payment method registered in your own name.
• RoyalBet does not accept deposits from third parties, credit cards not in your name, or sources that cannot be verified.
• Failed deposits resulting from incorrect information are entirely the player's responsibility.
• RoyalBet reserves the right to request proof of source of funds for transactions exceeding certain limits.

Withdrawals from your royalbet account are subject to the following conditions, all of which must be fully met before a withdrawal request can be processed:

• Your account identity verification (KYC) must be completed and approved.
• The minimum withdrawal amount is RM 50 per transaction.
• Withdrawals can only be made to the same payment method used for the deposit, or to a bank account registered in your own name.
• Any wagering requirements associated with an active bonus must be met before a withdrawal is permitted.
• Approved withdrawal requests will be processed within 1 to 24 hours on business days.

RoyalBet reserves the right to conduct additional security checks on withdrawal requests deemed unusual or high-risk. These checks typically take no longer than 48 hours and are carried out solely to protect your account.

RoyalBet offers a variety of bonuses and promotions from time to time to reward our loyal members. All bonuses are subject to specific terms stated on their respective promotions pages, in addition to the following general terms:

• Each bonus may only be claimed once per member, IP address, phone number, and household unless otherwise stated.
• Wagering requirements must be met within the specified time period. Bonuses that do not meet the requirements within that period will expire automatically.
• Different games may contribute to wagering requirements at different rates. Please check the relevant promotion terms for full details.
• RoyalBet reserves the right to void any bonus obtained through illegitimate means, including opening multiple accounts or misusing promotions.
• Bonus value cannot be transferred between accounts or converted into any form other than game credits.

We encourage all members to read the full terms of each promotion before claiming it. Our customer support team is ready to assist should you have any questions regarding the bonuses on offer.

All games available in the royalbet lobby — including video slots, Live Casino, bingo, table games, and Sports Betting — are subject to their respective game rules and conditions as set by the relevant providers. RoyalBet is not liable for any disputes relating to specific game rules, which must be referred directly to the game provider.

• All game outcomes are determined by an independently certified Random Number Generator (RNG) and cannot be influenced by any party.
• In the event of a technical disruption during an active game, RoyalBet reserves the right to void the affected round and return the bet to the player's account.
• Wins obtained through software bugs or obvious technical errors are invalid and will not be paid out.
• The RTP (Return to Player) rate for each game is publicly disclosed in the respective game information.

To maintain fairness and platform security for all members, the following activities are strictly prohibited at RoyalBet:

• Opening more than one account or assisting others in doing so.
• Using automation software, bots, scripts, or any third-party tools to interact with the platform.
• Exploiting any bugs, system vulnerabilities, or game imbalances for unfair advantage.
• Bonus abuse including hedging wagering (bonus abuse/arbitrage) across multiple accounts.
• Engaging in any form of money laundering or financing of illegal activities through the platform.
• Threatening, abusing, or harassing other players or our customer support staff.
• Sharing your account login credentials with any other party under any circumstances.

RoyalBet employs a sophisticated detection system that operates around the clock to identify suspicious activity. Any account confirmed to be involved in the activities listed above may be closed immediately without prior notice.

RoyalBet provides this platform on an "as is" basis and makes no warranties regarding suitability, uninterrupted availability, or the accuracy of information on the platform. To the extent permitted by applicable law:

• RoyalBet is not liable for any indirect, consequential, or punitive losses suffered by players.
• RoyalBet's total liability to any player shall not exceed the net deposit amount made by that player in the 30 days preceding the claim.
• RoyalBet is not liable for service disruptions caused by factors beyond our control, including internet outages, player hardware issues, or force majeure events.

You may close your RoyalBet account at any time by contacting our customer support team. All valid balances will be returned to you once the verification process is complete.

RoyalBet also reserves the right to suspend or close your account without prior notice in the following circumstances:

• Violation of any part of these Terms and Conditions.
• Fraud, identity falsification, or misuse of payment systems.
• Suspected activity related to money laundering or financing of illegal activities.
• Requests from law enforcement bodies or relevant authorities.
• Accounts that have been inactive for more than 12 consecutive months.

For accounts closed due to a breach of terms, all balances — including those derived from real money — may be forfeited where there is clear evidence of fraud or abuse.

RoyalBet takes the protection of all members' personal data seriously. The collection, use, and storage of your personal data is carried out in accordance with Privacy Policy applicable to these Terms and Conditions.

• Your personal data is collected solely for the purposes of account management, legal compliance, and service improvement.
• RoyalBet will not sell or disclose your personal data to third parties except as stated in our Privacy Policy.
• All data is stored on servers protected by full encryption and strict access controls.
• You have the right to request access to, correction of, or deletion of your personal data by contacting our support team.

RoyalBet reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. Any changes take effect immediately upon being published on this website.

It is your responsibility to review these Terms and Conditions periodically. Continued use of the RoyalBet platform following any amendments constitutes full acceptance of the revised terms.